In House Consultancy FAQs

ILandscape team members are here to assist you with getting your project completed the right way. From Hardscaping to Softscaping below are a few FAQs that we get asked regularly 

Q. Is bringing along pictures of your space helpful

A. We can use the pics to see many things about your project, for example, house colours, positions of gardens, location to utility services such as water & power. They also assist us in helping you choose the right height plants as well as the correct varieties

Q. If we are looking at DIY can we still book a consult

A. Absolutely, we can walk you through your project every step of the way, from planning your project and working out which steps to do first can save you thousands of dollars.

Q. We are unsure if we will do the job ourselves and may need a contractor to assist us in installing the products  

A. We can point you in the right direction to obtain quotes to install the project. We work alongside local Qualified and Licensed Contractors that can meet you at your house and provide you with a quote 

Q. Do we have to buy the products through iLandscape Sunshine Coast

A. The main purpose that iLandscape was created was to asssit people in getting a better landscaping outcome, we don’t make any one buy the products through us and our main aim is to assist you in obtaining a great garden or landscaping project 

Q. How come we have to make an appointment 

A. So we can best give you our undivided attention to asssit you with your project, we book our clients in for a Free 1 Hour consult where we can show you around and discuss the best options for you 

Q. Can i make 2 x Bookings - 1 for Design or Hardscaping and 1 x Garden / Nursery 

A. Yes however if you are looking at working on a full landscape Design and Garden Project we firstly Book you in for a Design meeting first to help you choose all the Hardscaping products and then create your budget. Once you are happy with your budget and you have either chosen your contractor and or are ready for the plants to be installed we can definitely book you in for the garden consult to get the plants sorted 

Q. What is Hardscaping

A. Hardscaping is using products such as Retaining walls, Pavers, Garden Edging, Synthetic grasses, pools, Pool pavers, Decks, Pergolas, outdoor screens and structures etc. 

Q. What is Softscaping

A. Softscaping is working with plants & Turf to bring your landscaping project to life 

Q. Are there any fees involved 

A. The first one hour in house consult is FREE and from this meeting you will receive an email containing an itemised list of products and or price sheets for options as well as sketch (when organised) - we also include 1 x Free change of the Quote - we do offer other paid services (click here to view)

Q. How long does it take to make an appointment 

A. Once you have filled in the Enquiry form we will endeavour to get back to you within 24 hours (during business hours. Mon-Fri) and confirm your appointment. Lead times on appointment can be up to 2 weeks time - please allow for this

 If you have any other queries or Questions please email us - info@iLandscape.com.au 

Click here to go back to our In-House Consultancy Page where you can fill in our Enquiry form 

 

    
   

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